Privacy Policy

1. Who We Are

Marvias Projects Pty Ltd (ABN ) is a project management and building services company based in Melbourne VIC. We provide project planning, coordination, supervision and related building services for residential and commercial clients. In this policy, “we”, “us” and “our” refer to Marvias Projects Pty Ltd.

2. The Personal Information We Collect

The types of personal information we may collect include:

• Your name, email address and postal address;
• Details of your enquiry, project brief, property or site location;
• Information relevant to quotations, contracts, variations, invoicing and payment;
• Site photographs, plans, permits and other project documentation;
• Curriculum vitae, licences and qualifications where you apply to work or subcontract with us;
• Records of communications between you and our team.

Where it is reasonably practicable, we collect personal information directly from you. We do not collect sensitive information (such as health information) unless it is reasonably necessary for our services and you have consented, or the collection is otherwise permitted by law.

3. How We Collect Your Information

We usually collect personal information when you:

• Submit an enquiry or quote request through our website forms;
• Email us at ceo@marviasprojectsau.space;
• Meet with us in person at consultations, site inspections or project meetings;
• Enter into a contract with us, or engage us as a subcontractor or supplier;
• Apply for a role or subcontracting opportunity with our company.

We may also receive personal information from third parties, such as referral partners, consultants engaged on your project, or publicly available sources, where it is reasonable to do so.

4. Why We Collect, Use and Hold Your Information

We collect, use and hold personal information so that we can:

• Respond to enquiries and prepare accurate quotations;
• Plan, deliver and manage building and project management services;
• Coordinate subcontractors, suppliers and consultants on your project;
• Issue invoices, process payments and maintain proper business records;
• Comply with our legal, licensing, insurance and regulatory obligations;
• Improve our services and the performance of our website;
• Send you project updates or, with your consent, occasional news about our services.

If you choose not to provide personal information that is reasonably required, we may be unable to provide a quotation or deliver our services to you.

5. Disclosure of Your Information

We may disclose personal information to:

• Subcontractors, tradespeople, suppliers and consultants engaged to deliver your project;
• Professional advisers such as engineers, building surveyors, certifiers and insurers;
• Our information technology and cloud service providers who host or support our systems;
• Our accountants, bookkeepers and legal advisers;
• Government agencies, regulators or courts where required or authorised by law.

We do not sell or rent personal information to third parties for their own marketing purposes.

6. Overseas Disclosure

Some of our service providers, including cloud storage and software providers, may store or process personal information outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient handles that information in a manner consistent with the Australian Privacy Principles.

7. Security and Retention of Personal Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. This includes limiting access to personnel who need it for their work, using password protection and secure systems, and securely destroying or de-identifying information we no longer require.

We generally retain personal information for as long as necessary to provide our services and to meet our legal obligations, including record-keeping requirements that may apply to building and financial records.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to keep the site functioning, remember your preferences and understand how visitors use our pages. You can adjust your browser settings to refuse cookies; however, some parts of the website may not function properly as a result. Analytics data is used in aggregate and is not intended to identify individual visitors.

9. Links to Other Websites

Our website may contain links to third-party websites. Those websites have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party websites.

10. Access to and Correction of Your Personal Information

You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, email us at ceo@marviasprojectsau.space. We will respond within a reasonable period. In some circumstances permitted by the Australian Privacy Principles, we may decline a request, and where we do so we will explain the reasons.

11. Complaints and Feedback

If you believe we have breached the Australian Privacy Principles or the Privacy Act 1988 (Cth), or if you have any concerns about how we handle your personal information, please contact us at ceo@marviasprojectsau.space. We take privacy complaints seriously and will acknowledge your complaint promptly and work with you towards a resolution.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via its website at oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. The current version will always be published on this page, together with the date of the most recent update.

13. Contact Us

For any questions about this Privacy Policy or the way Marvias Projects Pty Ltd handles your personal information, please contact our Privacy Officer:

• Marvias Projects Pty Ltd, Melbourne VIC;
• Email: ceo@marviasprojectsau.space.